Terms & Conditions

Terms & Conditions

Effective Date: 15 March 2025

Welcome to Hard Toys Shop. By using our website (www.hardtoysshop.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

• Hard Toys Shop FR sells adult products exclusively to individuals 18 years and older.
• By purchasing from our website, you confirm that you are legally allowed to buy such products in your country or region.
• We reserve the right to modify these Terms & Conditions at any time.

2. Privacy & Discretion

• All orders are shipped in discreet packaging with no branding or product details visible.
• Your personal data is handled securely, in compliance with GDPR and French data protection laws.
• We do not share, sell, or distribute your information to third parties unless required by law.

3. Orders & Payments

• Orders are processed once payment is successfully received.
• We accept credit/debit cards, PayPal, and other secure payment methods.
• If an order is suspected of fraud, we reserve the right to cancel or request verification before shipping.
• Prices displayed on the website include applicable taxes (if any) unless stated otherwise.

4. Shipping & Delivery

• Orders are dispatched within 24-48 hours of payment confirmation.
• Delivery Time: Standard shipping takes 3-5 business days, express shipping takes 1-2 business days.
• We do not ship to countries where our products are restricted or illegal.
• Tracking information will be provided once the order is shipped.

5. Returns & Refunds

• Due to hygiene and safety reasons, we do not accept returns on used or opened items.
• Refunds are only issued if:
  
  • The product is defective or damaged upon arrival.
  • The wrong item was sent.
• Customers must report any issues within 48 hours of receiving the product with clear photos.
• Cancellations are only allowed before the order is shipped.

6. Product Use & Disclaimer

• Our products are for personal use only and should be used responsibly.
• Love Factory FR is not responsible for any misuse, injury, or allergic reactions resulting from product use.
• Always follow the manufacturer’s instructions for safe usage.

7. Intellectual Property

• All content, including product images, descriptions, and website design, is owned by Hard Toys Shop FR and protected by copyright laws.
• You may not copy, reproduce, or distribute any content without our permission.

8. Liability & Limitation

• We are not liable for any delays in shipping due to courier issues, customs delays, or force majeure events.
• Love Factory FR reserves the right to refuse service to anyone violating these terms.

9. Governing Law

• These Terms & Conditions are governed by the laws of France.
• Any disputes will be handled in the French courts.

10. Contact Us

For any inquiries, please reach out to us:
📧 Email: dptoys59@sfr.fr